Privacy policy

Welcome to DEMETRA.LV

DEMETRA.LV specialises in contemporary silver and gold jewellery.

We understand that privacy online is important to users of our Website, especially when conducting business.

This statement governs our privacy policies regarding those users of the Website ("Visitors") who visit without transacting business, and also Visitors who register to transact business on the Website ("Authorized Customers") and who make use of the various services (collectively, "Services") offered by DEMETRA.LV.

How does customer pay for goods?

DEMETRA.LV don't accept banks cards ( for Customers security) only PayPal or banks remittance.

PayPal is guaranteed against fraud and identity theft. PayPal guarantees 100% protection against unauthorized payments from your account. Every transaction is confirmed by email to the PayPal account holder. Any transaction you wish to dispute will give you access to a 24/7 support team of analysts who will sort out your problem for you.

What is Personally ID Information?

Personally ID Information refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address. Personally ID Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information that is not connected to an identified individual.

What Personally ID Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: bill to and ship to names, addresses, phone numbers, email addresses needed to authorize purchases and shipping services.

How does the Website use Personally ID Information?

We use personally identifiable information to customize the Website, to make appropriate service offerings, and to fulfill buying and selling requests on the Website. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Website or information related to the subject matter of the Webite. We may also use Personally ID Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

Are Cookies Used on the Website?

Cookies are used for a variety of reasons. We use Cookies, which are text files placed on your computer, to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we may automatically log the Authorized Customer off.

How Does the Site Keep Personally ID Information Secure?

We commit ourselves to never use the information for personal purposes and not to third parties, as well as make every effort to ensure the security of saving personal data of our customers. The Personally ID Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. While we take commercially reasonable measures to maintain a secure website, electronic communications and databases.

How Can Visitors Correct Any Inaccuracies in Personally ID Information?

Visitors and Authorized Customers may contact us to update Personally ID Information about them or to correct any inaccuracies by emailing us at info@demetra.lv.

Can a Visitor Delete or Deactivate Personally ID Information Collected by the Website?

We provide Visitors and Authorized Customers with a way to delete/deactivate Personally ID Information from the Website's database by contacting us.

What Happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Website.